Although our couriers are effective, mistakes and accidents happen. Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email but have not received your package, here is what we suggest:
Wait at least 48-72 hours. Waiting sucks, but sometimes the carrier marks a delivery as "delivered" prematurely and it can show up.
Check around your building that the package was delivered to and with neighbors.
If you have any questions, reach out to us at info@aus.feastables.comย or through our socials.